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Ten Essentials for 2010
  • Spend more time pursuing future success than reflecting on past failure. 
  • Create a team that shares your vision - in word and action. 
  • Seek to change behaviors not people.  Allow lessons from both. 
  • Stop talking about creating a donor culture - and just do it. 
  • Document evolution and the path you take for excellence. 
  • Select partners that have something to offer. 
  • Be open to difference.  Iron does indeed sharpen iron. 
  • Leave a legacy by your day to day actions. 
  • Simplify your to do list - create an ultimate not-to-do list.
  • Ask from others only what you are willing to do yourself. 
Pursuing Excellence with...
The Boner Center
CICOA Aging and In Home Solutions
Community Cancer Network 
Community Housing Network 
Emberwood
Hoosier Oncology Group 
PrimeLife Enrichment Inc. 
Purpose of Life Ministries
The Martin Center, Inc. 
The Tamarindo Foundation, Inc. 
 ALlyd Articles  
Wednesday, 13 June 2007
The world of fundraising and development is one of the most interesting sectors in non-profit management.  I have been surprised upon occasion to have someone ask, "Why do consultants get paid so much?"  I believe the question itself displays a lack of understanding as many consultants are challenged to effectively price their services.  Hourly rates are rarely seen as comprehensive coverage for time, expertise, insurance, operating expenses, supplies, technology, communication....and the list goes on.  Everyone I know has at least 1 horror story about the never ending project where your hourly rate should have rivaled minimum wage, but when all was said and done, it didn't even rise to that level. 

So, the question becomes - "How can a consultant effectively price their services?"

I believe that a good consultant has a demonstrated track record with successes and failures.  Often times we learn as much from our mistakes as we learn from our demonstrated strengths.  Equipped with a strong track record, you must also consider that all of the time spent to impact a client does not necessarily qualify as "billable time."  The fundraising standard dictates that you do not take a percentage of dollars raised and further, payment based solely upon the success of a proposal or campaign is equally unethical.  When you invest your time, expertise and network of resources you are due payment regardless of outcome.

Providing insight into your background and expertise is extremely important.  At nearly every interview I have had someone has asked if I have always been a consultant.  No.  I believe that real life, full-time experience is worth its weight in gold when helping people to understand the basis for your philosophy and approach.

I have made the decision not to accept contracts on an hourly basis.  Have you determined your bottom line? Over the years I have found that the investment of time is only one aspect of the full equation. I prefer to base my services on a monthly retainer agreement, with clear deliverables, outcomes and expectations on both myself and the client.  I invest more time in research, editing, preparation, analysis and cultivation than can be reasonably billed.  The principle that you work harder for yourself than you ever do for someone else is certainly true as a consultant, you are forever tweaking and honing your skills to be more effective. The client is not responsible, however, for your personal tweaking!

Here are my tips for how to price a project:

1. Estimate your targeted annual income based upon education, years of experience, expectation of benefits, etc.  After years in the industry, most consultants have a clear understanding of what they could command as a full-time employee, fully engaged in their level of expertise.  Divide your projected annual income by 12, to determine your monthly income goal.  Divide your monthly income goal by the total number of hours you work in month and create a range based on the the diversity of projects and tasks that fit within your skill base.

2. Research rate and salary surveys for your area of the country.  Work that may demand $175/hr. on the West Coast will not command the same rate in the Mid-West where the cost of living is lower, even though gas prices our out of this world!

3. Determine your bottom line threshold.  Based upon your operating expenses, what must you add to your hourly rate to cover both your salary and operating expenses.

4. Price expenses and administrative support services in a reasonable fashion. Although expenses and additional costs are common, plan your work and contract around your strategy for success.  Identify and detail all known expenses while preparing a small contingency for unexpected obstacles and issues.  If you are slippery with fees your credibility and  reputation are on the line, for your client and each individual associated with the project.

5. Create standard pricing for basic service levels.  Clients do not want to guess where your prices fall in comparison to other consultants for a project.  Be prepared for standard requests, reserving the right to adjust costs based on project scope.

6. Determine loss leaders effectively.  There are times when a consultant takes on a project at a lower rate because of the experience, the stakeholders involved or a particular interest and passion for the cause.  Be careful not to undervalue services, by being honest and succinct about the basis for your proposal, rate drop, etc.  Request documentation for donated service established up front.

Best Wishes as you set the course for your contributions to a dynamic industry.  I know from experience, quality consultants are not a dime a dozen, in fact, a satisfied client will let you know, they are worth their weight in gold.

Aimee A. Laramore 2007
POSTED BY: Aimee A. Laramore AT 02:15 pm   |  Permalink   |  E-mail this
What Clients Have Shared
“Aimee consulted with CICOA in the development of our current strategic plan. In this capacity she facilitated a series of stakeholder meetings, led a planning retreat of the agency's volunteer and paid staff leadership, and worked with the strategic planning committee to interpret findings, develop the planning documents and identify effective measurements of key outcomes. Aimee has excellent communications skills. She is highly effective in coordinating group discussions and soliciting meaningful input from others. She brings a fresh perspective and focused energy to the process. She is a good steward of agency resources and delivers a quality product. I would recommend her to other organizations that are considering a strategic plan or operational review.” 
November 10, 2009 ~ Orion Bell, President CICOA 

 “Aimee served as the development director for our human service agency and because of her great work with us we do a better job of connecting with donors and supporters. I'd happily recommend her to anyone who wants to get better at securing the resources needed to make the world a better place.”
 
November 11, 2009 ~ John Ziraldo, Lighthouse of Oakland County 

“I found Aimee to be a bright articulate consultant who engaged staff, board and leadership in a process to develop new organizational, strategic & fund development plans. Aimee was superb at engaging staff as well as board members in the process and getting buy-in for the process. She is a straight forward person and upfront about some people not always liking that. It was refreshing for us at EmberWood Center, especially me. Our relationship also included some executive coaching and that has been very helpful to me as my postion as President has been transitioning.” 
November 5, 2009 ~ Vince Failla, President Emberwood Center (formerly Community Addiction Services of Indiana) 
 
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